Service
What We Can Do for You
ENGADIN TAILWINDS’ technicians have many years of experience in servicing injection moulding machines.
We guarantee a high standard of service and flexibility for all necessary troubleshooting and repairs on your machines, to allow you to resume production in the shortest possible time.
We have the ability and expertise to plan an intervention with you, but also to intervene with the utmost urgency, should the situation require it.
We provide telephone support when the customer needs it: we are always available and easily contactable. Ours is a professional service tailored to the customer’s specific needs.
Cost optimisation is at the basis of our service and we always meet our customers’ satisfaction.
Speed, precision, cleanliness and safety are our priorities when we intervene at our customers’ premises.
Speed
Speed of execution is the essential element of our technical support service.
Our team of experts is always at your disposal and can be reached at any time: as soon as we receive a service request, we process the service and organise a quick and immediate intervention in order to resume production in the shortest possible time.
- Faster
- Quicker
- Better
Precision
Of course, it's not enough to be fast, you also have to be precise!
At Engadin Tailwinds we take care of every last detail, studying the customer's problem carefully and in depth, to ensure maximum precision in all our interventions.
The experience and competence of our technicians allows us to operate with a quality standard at the highest level.
- Quality
- Skills
- Experience
Cleanliness
With the term cleanliness, we want to emphasise not only the specific quality that characterises our interventions, but more generally the clarity and transparency with which we establish our relationship with our customers.
Terms and conditions are always clear and well-defined, to ensure that a brilliant result is achieved.
- Transparent
- Clear
- Brilliant
Safety
Nowadays, it is very important to operate in total compliance with safety regulations to ensure that everyone involved in the operation is absolutely certain not to suffer any accidents.
Engadin Tailwinds adopts a zero-compromise policy when it comes to safety, and does not compromise on the behavioural rules of its technicians to achieve total protection.
- Environment
- Rules
- Protection